Post Production Systems Engineer

  • Location: Greater London
  • Salary:
  • Contract: Permanent
  • REFERENCE: Engineer/SAS/18


An awesome West London based global service provider for TV Networks, Broadcasters and Digital companies are looking for a Post Production Systems Engineer providing 1st & some 3rd Line support to join their passionate and experienced team.

As a Systems Engineer, you'll be required to cover first-line support for all post-production systems and workstations Creative departments, escalating if and when necessary to the Director of Engineering.


1st line support on Mac OS systems running Adobe Creative Cloud, Avid Pro-Tools and Autodesk packages (Flame, Maya), for both Hardware and Software
1st line support of the in-house media asset management systems
Providing 3rd line support to server equipment that services Creative departments and providing development for those services.
Daily routine checks on workstations and storage servers.
Assisting and advising with file conversion, imports/exports and transcoding
Supporting Mac users with company IT support
Liaising with engineering regarding networking issues
Front and back end systems maintenance
Logging of reported issues
Responsible for tracking storage usage and monitoring housekeeping
Maintenance and development of creative in-house systems
Liaising with 3rd party suppliers regarding equipment and SLAs.

Excellent technical administration of MacOS workstation and server
Technical administration of Windows workstation
Scripting (python or pearl) at a middle weight level
1st line support for Adobe Software including Premier-Pro and After-Effects as well as Flame 2018
Working Understanding of Pro-Tools HD 2018
Strong knowledge of networking, shared storage (SAN and NAS)
Understanding of file permissions, posix and ACLs
Experience of Active Directory
Experience with Web based technologies - Apache, MySQL, PHP, HTML
Experience of Absolute Manage or similar centralised IT system and delivering technical solutions.


Exceptional communication and interpersonal skills as will be client facing
Service minded with a can-do, positive attitude
Strong time management skills & ability to prioritise
Passionate about technology and post production.
Experience of solving technical issues with the ability to be calm under pressure.
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Find out more details about this job

For more details contact: Soraya Asgari


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