Consultant in the Temps chair : Sandi Mahlli
What was your first placement in recruitment?
Customer Service Officer for the Financial Times
How did you get into temporary recruitment?
I went to register with the agency I ended up working for – they felt I had some great skills to become a recruitment consultant and it all started from there in 2004! I was completely new to recruitment and didnt know what I would enjoy in terms of a temp or perm desk so ran a dual desk which I loved as it gave me experience in both areas.
What do you enjoy the most about it?
I enjoy that no 2 days are the same and it can be very fast paced sometimes. You might get a call from a Client that needs someone asap which I love as I like that challenge to try and find that right person as quick as I can.
What are the main challenges of working in this division?
I find that when temporary workers are available for work, they would ideally like something to start asap but I can find on some occasions that if a Client is interested in the candidate and takes too long in the process and the temp workers gets offered something elsewhere we unfortunately lose that person and its back to square one of the process!
What are the three most important qualities in a good temporaries controller ?
Being organised, knowing your temps, using my own judgement on finding the right person for the booking.
What’s the difference between a good temp and an exceptional candidate ?
A good temp is someone who calls to check in, lets me know of their availability and does not need to be chased for the timesheet when its due!! An exceptional candidate is someone who can work at any time, is reliable, keeps in constant contact on a regular basis, refers friends for work, good timekeeper and does the booking to the best of their ability.
How has the recruitment industry changed since you started ?
When I started in recruitment it was so different when I put temporary workers in to bookings. The Client did not want CV’s for when they booked a temp and left the decision to me to get the right person, now Clients most of the time want a big selection of CV’s and to interview for short bookings.
What is the biggest lesson you have learnt in life?
Live life to the max : )
What advice would you give to someone who wanted to work in your industry?
If you are new to recruitment and really want to experience what it is about, see if any recruitment agencies would allow for you to shadow someone to see if it is something that you would enjoy. It is a role that has candidate contact, client contact, business development and account management so you would need to love all these areas to do the job well.
What would you be doing if you weren’t in recruitment?
Running an amazing cafe in East London – a place I love!